Privacy Policy - Elliott Developments SW Ltd

Our Contact Details

Name: Elliott Developments SW Ltd

Address: Tauro, Trewint Road, Menheniot, Liskeard, Cornwall, PL14 3RJ

Phone Number: 01579 346525

E-mail: sales@elliottdevelopments.com

The Type Of Personal Information We Collect

We currently collect and process the following information:

● Name

● Address

● Telephone Number

● Email Address

● Business/Company Name (If Applicable)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

● To aid us with suppling of our services to you through a Building Works Contract

● To provide a quotation for works

We also receive personal information indirectly, from the following sources in the following scenarios:

● Lead Referrals

● Public Record Information

● When making payment through BACS or cheque payment.

We use the information that you have given us in order to:

● Establish initial contact and provide a quotation for works

● Initiate a contract for building works

● Provide our services to you

● Provide any relevant information during / before a contract for building works

We may share this information with other 3rd parties in order to fulfil our contractual obligations under our building works contract, we Do Not sell any of your personal data to 3rd parties or use any of your personal data for marketing purposes, when taking payments via cheques (Starling Bank Limited) we are in effect sharing your personal data with these 3rd parties, we also share your personal data with our accounting software partner Xero Limited for our accountancy purposes.

How We Store Your Personal Data

● We store both physical and digital records throughout our contact with you. We store this information securely with our software partners on their platforms in the case on digital records. All physical records are stored in our secure archive. Any information is securely destroyed 6 years after our last contact with you.

Your Data Protection Rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at sales@elliottdevelopments.com, 01579 346525, Tauro, Trewint Road, Menheniot, Liskeard, Cornwall, PL14 3RJ if you wish to make a request.

How To Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

Elliott Developments SW Ltd, Tauro, Trewint Road, Menheniot, Liskeard, Cornwall, PL14 3RJ or email us on accounts@elliottdevelopments.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk